Delete your Pawpy account

• What gets deleted. Your profile (name, email, avatar). Solo packs you own, with their dogs, activities, and reminders. Push tokens. All feedback you have submitted. All telemetry events tied to your account.
• What may be retained. Activities and reminders you logged in packs you share with other people are kept for those people, with your name removed and replaced by "Deleted Account".
• Grace period. Your account will be permanently deleted seven days after you request deletion. Signing in to Pawpy on any device, phone, tablet, or web, before then cancels the request.
• Cancellation mechanism. To cancel, sign in to Pawpy on the web at pawpy.app/delete-account, the Android app, or the iOS app.
• Pawpy+ subscription. If you have a Pawpy+ subscription, you must cancel it separately in the App Store or Play Store, depending on where you purchased it. Deleting your Pawpy account does not cancel your subscription.
• Sign-in identity. Account deletion only affects the account you signed in with. If you have used both Google and Apple sign-in (or "Hide my Email" with Apple) you may have separate accounts; each must be deleted individually.

Trouble signing in? Email us and we will help you delete your account manually.