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Privacy Policy

Effective April 6, 2026

Overview

Pawpy ("we", "our", "the app") is a dog care tracking application operated by Ascent Labs. This policy explains what data we collect, why we collect it, and how we protect it.

Data We Collect

Account information. When you sign in with Google or Apple, we receive your name, email address, and profile photo. We use this to create and identify your account.

Dog profiles. Name, breed, birthdate, gender, weight, photos, vet information, and chip number that you choose to enter.

Activity logs. Records of meals, walks, potty breaks, training sessions, vet visits, and other care activities you log, including timestamps and optional notes.

Device tokens. We store push notification tokens (Firebase Cloud Messaging for Android, Apple Push Notification Service for iOS) to deliver reminders and real-time updates.

Usage data. We do not collect analytics, crash reports, or behavioral tracking data.

How We Use Your Data

Your data is used exclusively to provide the Pawpy service:

  • Display and synchronize care activities across your pack
  • Calculate potty training schedules and developmental milestones
  • Deliver push notifications for reminders and alerts
  • Generate daily and historical care statistics

We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

Third-Party Services

Pawpy relies on the following third-party services:

  • Google Sign-In / Apple Sign-In — for authentication only
  • Firebase Cloud Messaging — for delivering push notifications on Android
  • Apple Push Notification Service — for delivering push notifications on iOS

Each service is governed by its own privacy policy. We only share the minimum data required for each service to function.

Data Storage and Security

Your data is stored on secure servers hosted in the European Union. All communication between the app and our servers is encrypted using TLS. Authentication tokens are stored securely on your device using platform-provided encrypted storage.

Activity data is also cached locally on your device for offline access and is synchronized with our servers when connectivity is available.

Data Sharing Within Packs

Pawpy is designed for shared care. When you join a pack, all members of that pack can see dog profiles, activity logs, reminders, and statistics for dogs in the pack. Only pack administrators can invite or remove members.

Data Retention and Deletion

Your data is retained for as long as your account is active. You can request deletion of your account and all associated data by contacting us at ascentlabs.dev@gmail.com. Upon request, we will delete your personal data within 30 days.

Children's Privacy

Pawpy is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or your data, contact us at ascentlabs.dev@gmail.com.